LUCKY’S GROOMING SPA & SALON
We are seeking an individual with a strong love for animals and a great personality. If you have a heart and passion for animals this is the job for you. This position requires an active person with multi-tasking skills, a high energy level because a lot of time will be spent on your feet and someone who is literally not afraid to get their hands dirty, even groomers “scoop”!
This person will ensure the safety and security of pets, customers, associates and visitors. You must ensure the proper care of all pets in our care. You must be able to work flexible schedules and hours- we are open 7 days a week, so weekends, nights and holidays are required.
Requirements:
- Professional appearance; clean attire, friendly, mature and professional demeanor
- Being PUNCTUAL is a MUST
- Excellent communication skills- with customers as well as fellow employees
- Multi-tasking abilities is a must and must be able to prioritize
- STRONG organizational skills
- Previous grooming experience preferred
- Must be able to work one weekend day or rotating weekend
- Fast learner with lots of initiative
- A dynamic, friendly, high energy and motivated individual
- Must keep a clean, safe work environment
- Most of all you must be an animal lover!
Essential Duties and Responsibilities: include the following, however other duties may be assigned.
- Greet and welcome customers and pets in a friendly and professional manner
- Regularly demonstrate sincere concern for the care, attitudes and behaviors of pets and the relationship they have with their parents.
- Recognize and perform specific care needs as communicated or written by the parents of our guest and in accordance with company policy and procedures, ensuring the safety of each pet
- Always listen to our guests parents request
- Must use proper animal restraint
- Maintain safe work area for both pet and groomers
- Ensure that waste elimination, rest, and snack breaks are provided consistently
- You must pick up bowel/urine or vomit as soon as you see it to ensure cleanness and minimize diseases and smell
- Up keep of yard areas
- Responsible for providing high quality customer service and for effectively communicating Lucky’s policies and procedures to the public, acting on the principle that the customer comes first!
- Keep a safe environment during, clipping, drying, bathing and all grooming
- Responsible for following approved procedures and policies
- Animal care; cleaning of suites; hallways; bathing areas and section clean ups
- Willingly assist internal staff in all Lucky’s programs and special events.
- Communicate effectively and professionally with co-workers, management and the public at all times
- Ensure daily checklist of your section
- Ensure the facility’s cleanness at all times
- Janitorial Duties: taking out trash and pet waste, hosing, use of the squeegee to maintain dry floors, sweeping, mopping, vacuuming, restocking supplies, overall spa/hotel cleaning and maintenance
- Never send a pet home wet or dirty, without supervisors knowledge
- Keeping clean restrooms after each use
- Observe and record each dogs behavior, feeding and bowel/urine output
- Additional general duties and project work as needed
- Prepare for the following day
Qualifications: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Skill and Preferences: High School graduate or equivalent required. Minimum two years experience in grooming services preferred. Must have excellent written and verbal communication skills. Must have experience with multi-tasking and one-year data entry experience.
Physical Demands: Individual will have extended periods of sitting, standing, talking and hearing. May need to bend, stoop and stretch for purposes of filing and lifting and moving of supplies or dogs of up to 50 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment: Indoor and/or outdoors exposure that includes environmental conditions and working closely with animals.
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